Frequently Asked Questions

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Frequently Asked Questions

Updated 3/7/22

Frequently Asked Questions PDF
If the reseal is performed at the proper time prior to the siding wearing all the way to bare concrete, only the clear sealer is required. If the concrete has been worn, it will be necessary to coat the siding with both solid paint and a clear coat. If this occurs, the cost would be higher.
As with our new siding, there will be a natural variation in color and hue.
You can apply the sealer yourself or hire a contractor, however, we strongly recommend utilizing the trained employees of ClearCreek Siding.
Unfortunately, we cannot warranty work performed by a 3rd party.
Material would cost $89.00 per gallon plus freight. A gallon typically covers 150-250 SF.
New 4 Years
Reseal 4 Years
Resealing may need to be done more often due to the higher elevation and the same factors as above.
10 years
The frequency of resealing will be based on a number of factors ie, exposure to sun, elevation, wind and abrasive dirt.
$2.25 a square foot of wall space plus $700. That includes material and labor to reseal your home. Example: If there were 900 sq ft of wall that needed to be resealed, the cost to you would be $2,725. **Pricing good through 01/01/2024**   The cost will increase if recoat is performed prior to the weathering of the actual concrete
We have a showroom located at: ClearCreek Siding 4436 W. Manufactures Street Springfield, Missouri 65803 Please call for an appointment. We look forward to meeting you
Product will arrive on pallets covered with white shrink wrap. We recommend storing pallets in a dry, flat area and out of direct sunlight. If a shaded area is not available, we recommend covering the plastic wrapped pallets with a tarp. It is recommended that you open by cutting a slit in the side so that product can be re-covered. Be sure to keep product dry prior to installation.
ClearCreek's Concrete Log and Timber siding is shipped by common carrier, on a flatbed semi or truck with trailer. Your order can be delivered to your project or to an alternate location. Offloading will be the responsibility of you or your contractor. Your order will arrive on 12' Long x 3' Wide pallets, covered in heavy plastic wrap. Each pallet weighs approximately 1,800 lbs.
Production times change depending on our manufacturing schedule but is typically 8-10 weeks from date of your order, plus transit time.​ However, lead-times can be shorter or longer depending on the time of year and our production schedule.
Give us a call and we'll take you through our simple ordering process. Payments can be made by Check, Electronic Check and with any major Credit Cards.​
We have been in business since 2001, offering excellent customer service and quality materials. We stand by our products with a transferable Lifetime Warranty.
Our Siding and Trim is manufactured using a Solid Insulation Core, which is covered with Fiberglass Mesh and coated with Two layers of  Fiberglass Reinforced Concrete.
Our Siding and Trim is available in Five Beautiful Wood colors:
  • Western Lodge (Dark Brown)
  • Homestead (Warm Brown)
  • Chesapeake (Golden Brown)
  • Lincoln (Red Brown)
  • Weathered Gray (Barnwood)
To provide continuous exterior insulation, the system includes window and door trim, as well as inside and outside corners, termination trim, and custom trim.  All siding and trim is made of the same material and has an R-8 Insulation Value.
The siding fits together with a tongue and groove horizontal joint that locks out moisture and provides a secure, simple installation process
Log Style
  • Log Siding (without simulated chinking)
  • 8.25" tall (exposed height) x 2.75" thick x 12' long
 
Timber Style 
  • Timber Siding (with simulated chinking)
  •  11.25" tall (exposed height) x 2.75" thick x 12' long
  • Timber Siding (without simulated chinking)
  • 11.25" tall (exposed height) x 2.75" thick x 12' long
Our products are available with a simulated chinking line, so you will never have to rechink. Gray chinking is our standard color. However, you may upgrade to Limestone (off-white) or Siding Colored chinking. We also offer custom colored chinking.
Yes, siding can be run horizontally or vertically.
The cost of the material is dependent upon the project size, number of windows, corners, etc. Timber Style with Gray chinking will be .50 cents more per square foot of total wall space. Please visit our Pricing Page or contact ClearCreek's representatives for details.
For New Construction, please send us your plans showing elevations and a floor plan, with wall lengths and heights. For Remodels, please provide photos or drawings of each elevation, along with wall heights and lengths, as well as a drawing of your floor plan. Also, there are a number of discounts and other incentive programs that could reduce your project cost. Please contact one of ClearCreek's friendly representatives for details.​
Absolutely. There is no charge for samples.
When requesting samples, please provide the following:
  • Mailing address and phone number
  • Style: Log or Timber
  • Chinking: With or Without
  • Color: Western Lodge, Homestead, Chesapeake, Lincoln & Weathered Gray
Samples are 5.75” and a variety of styles and colors can be sent.  Feel free to mix and match. 
ClearCreek's Concrete Log and Timber Siding is designed to be a complete wall system.   
We will provide, as needed, the following materials:
  • Siding
  • Window/Door trim
  • Inside/Outside Corner
  • Termination Trim
  • Fasteners
  • Adhesive/Silicone
  • Accessory Blocks
  • Custom parts are also available
ClearCreek's Concrete Log and Timber Siding provides a Limited Lifetime Warranty. The warranty is a Lifetime Warranty to the original purchaser. This warranty is transferable to subsequent owners and becomes a 50-Year Prorated warranty. Hail damage is covered but Acts of God, such as fires and tornadoes, are not.
ClearCreek's Concrete Log and Timber Siding can be installed on any relatively flat surface that is clean, dry, and free from defect. ​ In some instances special fasteners may be needed.
ClearCreek's Concrete Log and Timber Siding is designed to last for the life of your building. It is made up of a solid insulation core, covered with two layers of Fiberglass Reinforced Concrete making it very impact resistant. It is then coated with a high quality Concrete Sealer to protect it from the elements. The siding is resistant to fading, water, and animal or insect attacks.
Our siding is very low maintenance. It may need a washing with a water hose occasionally. ClearCreek's siding is sealed with a high-quality UV resistant and anti-yellowing acrylic concrete sealer. While the sealer will provide many years of protection, it is natural that with exposure to sun and weather, it may need to be reapplied between 10-12 years, depending on the amount of exposure. The concrete sealer applied at the time of production is warranted for the first 10 years. For projects that are at elevations above 5,000 feet, the sealer may need to be applied sooner. Please speak to your ClearCreek representative regarding the sealer type.
While we recommend that our siding is best installed by siding professionals, anyone with a good understanding of carpentry could learn to install the siding. We have installation professionals available to assist with answering all of your installation questions.​ ​
Please see our Installation Video and Written Instructions found on the Installation Page of this website.

Can you tell me a little about your company?

We have been in business since 2001. We have been in our current location since 2007. We strive to provide excellent customer service and quality materials. We stand by our products with a transferable Limited Lifetime Warranty.

 

What products do you offer?

We are a proud manufacturer of Concrete Log and Timber Siding. Our Siding and Trim is manufactured using a Solid Insulation Core, which is coated with two layers of Fiberglass Reinforced Concrete.

Our Siding and Trim are available in the following Wood colors:

  • Western Lodge (Dark Brown)
  • Homestead (Warm Brown)
  • Chesapeake (Golden Brown)
  • Lincoln (Red Brown)
  • Weathered Gray (Barnwood Gray)
  • Custom Color

Our system includes window and door trim, as well as inside and outside corners, termination trim and custom trim. All siding and trim are made of the same material and have an R-8 Insulation Value.

The siding fits together with a tongue and groove joint that locks out moisture and provides a secure, simple installation process.


Siding Options:

Log Style (Weight – Approx. 30 lbs. per 12′ pc.) This is an average and individual parts may vary.

  • Log Siding (with simulated chinking)
    – 7.50” tall (exposed Height) x 2.9” thick x 12’ long
  • Log Siding (without simulated thinking)
    – 8.25″ tall (exposed height) x 2.9″ thick x 12′ long

Timber Style (Weight – Approx. 35 lbs. per 12′ pc.) This is an average and individual parts may vary.

  • Timber Siding (with simulated chinking)
    – 11.25″ tall (exposed height) x 2.9″ thick x 12′ long
  • Timber Siding (without simulated chinking)
    – 11.25″ tall (exposed height) x 2.9″ thick x 12′ long

Chinking Options:

Our timber style is available with a simulated chinking line, so you will never have to re-chink. The standard chinking color is Gray but you can upgrade to Limestone (offwhite), Siding Colored Chinking (same color as siding) or a custom chinking color.

 

Can your Siding be installed vertically?

Yes, siding can be run horizontally or vertically.

 

What is the cost of ClearCreek’s Siding Material?

The cost of the material is dependent upon your project’s size, number of windows, corners, etc. Please contact us to obtain a quote specific to your project.

 

What information do I need to provide to get a quote?

If available, Provide your house plans/drawings showing each elevation and a floor plan.
If not available Provide photos/drawings of each elevation and a floor plan Include wall lengths and heights where possible.

There is no need to provide your window and door measurements at this time, as we will verify this information during the order process.

 

Can I get a sample?

Absolutely. Our standard sample package has a variety of colors and styles. Just fill out the form on our website, email us at [email protected] or call us at 417-862-9558.

 

What is included in ClearCreek’s siding system?

Our siding system includes, as needed, the following materials:

  • Siding
  • Window/Door trim
  • Inside/Outside Corner
  • Termination Trim
  • Fasteners
  • Adhesive/Silicone
  • Accessory Blocks
  • Custom parts

 

What does your warranty cover?

ClearCreek’s Concrete Log and Timber Siding provides a transferable Limited Lifetime Warranty. The structure of the siding is warrantied for the life of your project (prorated if transferred). The coating are warrantied for 20 years for materials and labor (7 years when installed at elevations higher than 5,000 feet above sea-level).

 

What kind of maintenance does your product require?

Our siding is very low maintenance. An occasional washing with a standard water hose will suffice. This finish will provide many years of protection; however, it is natural that with exposure to sun and weather, the siding may need to be recoated after 20 years depending on your building’s exposure.

 

Do I need a specialty contractor to install my siding?

While we recommend that our siding is best installed by an experienced contractor, anyone with a good understanding of carpentry could learn to install the siding.

We offer a range of installation assistance, from videos and written instructions to access to our installation professionals. We are also glad to provide an install quote if you prefer.

 

Are there projects near me that I can take a look at?

There are property owners all over the United States that are loving our siding. Please contact us to obtain information about these projects.

 

How is your product installed?

Please see our Installation Video and Written Instructions found on the Installation Page of our website.

 

How do I place an order?

Give us a call and we’ll take you through our simple ordering process.

Payments may be made by Check, Electronic Check or any major Credit Card (3% fee applies.)

 

How long will it take to receive my Concrete Siding?

Production times change depending on our manufacturing schedule but it is typically 6 weeks from date of your order, plus transit time.

 

How is your product shipped?

Orders are shipped by common carrier, on a flatbed semi or truck with trailer. Your order will arrive on 12’ x 3’ pallets, each weighing approximately 2,000 lbs. Offloading will be the responsibility of you or your contractor.

 

How should I store my siding prior to installation?

Product will arrive on pallets covered with white plastic wrap.

We recommend storing pallets in a dry, flat area and out of direct sunlight. If a shaded area is not available, we recommend covering the plastic wrapped pallets with a tarp.

 

If temperatures are freezing or below, the supplied touch-up coatings should be stored in a warm environment.

When opening, it is recommended that you open by cutting a slit in the side so that product can be re-covered. Be sure to keep product dry prior to installation.

 

Do you have a showroom?

We have a showroom located at:

4436 W. Manufacturers Street
Springfield, Missouri 65803
www.ClearCreekSiding.com
417-862-9511

Please give us a call to schedule a time to visit.