FAQs

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Frequently Asked Questions

Absolutely. There is no charge for samples.
When requesting samples, please provide the following:
  • Mailing address and phone number
  • Style: Log or Timber
  • Chinking: With or Without
  • Color: Western Lodge, Homestead, Chesapeake, Lincoln & Weathered Gray
Samples are 5.75” and a variety of styles and colors can be sent.  Feel free to mix and match. 
We have been in business since 2001, offering excellent customer service and quality materials. We stand by our products with a transferable Lifetime Warranty.
Yes, siding can be run horizontally or vertically.
Our products are available with a simulated chinking line, so you will never have to rechink. Gray chinking is our standard color. However, you may upgrade to Limestone (off-white) or Siding Colored chinking. We also offer custom colored chinking.
ClearCreek's Concrete Log and Timber Siding can be installed on any relatively flat surface that is clean, dry, and free from defect. ​ In some instances special fasteners may be needed.
While we recommend that our siding is best installed by siding professionals, anyone with a good understanding of carpentry could learn to install the siding. We have installation professionals available to assist with answering all of your installation questions.​ ​
We have a showroom located at: ClearCreek Siding 4436 W. Manufactures Street Springfield, Missouri 65803 Please call for an appointment. We look forward to meeting you
Give us a call and we'll take you through our simple ordering process. Payments can be made by Check, Electronic Check and with any major Credit Cards.​
Please see our Installation Video and Written Instructions found on the Installation Page of this website.
ClearCreek's Concrete Log and Timber siding is shipped by common carrier, on a flatbed semi or truck with trailer. Your order can be delivered to your project or to an alternate location. Offloading will be the responsibility of you or your contractor. Your order will arrive on 12' Long x 3' Wide pallets, covered in heavy plastic wrap. Each pallet weighs approximately 1,800 lbs.